Frequently Asked Questions
Everything you need to know about your Venalisa beauty experience.
How long does Venalisa gel polish typically last?
When applied correctly with our base and top coat, Venalisa gel polish is designed to stay chip-free and maintain a high-gloss finish for up to 21 days.
Do I need a UV or LED lamp to cure the polish?
Yes, all Venalisa gel products require curing under a professional UV or LED lamp. Curing times typically range from 30 to 60 seconds for LED and 2 minutes for UV.
Are Venalisa products cruelty-free and vegan?
Yes, we are proud to be a cruelty-free brand. Our formulas are vegan-friendly and do not contain harsh chemicals like formaldehyde, toluene, or DBP.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for beauty products?
We offer a 30-day return policy for unused and unopened items in their original packaging. Due to hygiene reasons, we cannot accept returns on products that have been opened or used.
Do you offer international shipping?
Yes, Venalisa ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.